Help
Last updated 13 August 2026
If you're a new client of Salon 2 and would like a colour service, we require a patch test at least 48 hours before your treatment. Your patch test is kept on file for 6 months — if you don't have a colour service with us within six months of your last one, a new patch test will be required before we can proceed.
Cancelling within 24 hours of your appointment results in a 30% cancellation charge, payable before we can rebook any future appointments.
A no-show results in a 100% cancellation charge, payable before we can rebook any future appointments.
We strongly recommend avoiding expensive or delicate clothing during a colour service. While we take extensive precautions to protect your clothes from colour transfer, accidents can happen, and we're not responsible for any damage resulting from unsuitable clothing choices.
We advise against designer clothes, hoodies, high-necked tops, white clothing or collared shirts, and recommend removing earrings and necklaces before your appointment. Simple, close-fitting tops work best.
If you're not happy with your results, please call the salon as soon as possible after your appointment. Our team is committed to making any necessary adjustments within 2 weeks of your previous appointment. This courtesy is intended for correcting genuine issues, not for changes of mind — we'll do everything we can to address any reasonable concern.
We'll keep your order safe in the salon for 2 weeks after purchase. If it isn't collected within that time, the items will go back on sale and you'll be refunded. If you can't collect within two weeks, please contact us to arrange an alternative.
If you've asked us to order in or hold a product for you, we'll hold it for 2 weeks after you've been notified it's in the salon. After that, it'll be released for other customers to purchase.
We're always on the lookout for models for education and competition purposes. Email us at info@salon2hairdressing.ie if you're interested.
For more on how we handle your information, our terms, shipping and returns, see our Privacy Policy (including our Cookies section), Terms of Service, Shipping and Returns pages.